![]() ![]() The deletion process can still take several days.We ask for your patience and understanding.īack Common error messages Cannot connect to Ubisoft servers at this time. Please be aware that after we delete your account, we are not able to send you a confirmation e-mail as there will be no remaining records of your account. We have tried pinging Ubisoft website using our server and the website returned the above results. Please carefully follow the three step procedure, and submit a ticket to us by visiting: Times displayed are PT, Pacific Time (UTC/GMT 0) Current server time is 08:51. All of my other games work on Xbox live, and I have tried maybe 30/40 times, loading the game up on different days to see if it will connect before going to play something else. So that we can perform the deletion, we require your final and unequivocal consent for this procedure, including all the consequences.įor this we need to ensure that you have been informed of the consequences and explicitly request the cancellation of your Uplay account. I got Trials Fusion on Xbox one in October and have never been able to connect to the Ubisoft servers. You will not be able to contact us in the future regarding your deleted account, unless you create a new account. After deletion, we will have no more records in our system. Please be aware that this process is final and may not be revoked. Your Ubisoft username and all the CD keys (install keys, activation keys etc) of Ubisoft games will be permanently banned! Once a CD key is banned, it will not be possible to use it again.ĭeleting your Uplay account will also result in loss of access to the Uplay services, achievements, forums, and access to support on the specific account. Trials Fusion, made by Redlynx and Ubisoft, is everything you love about the Trials series with the visual breakthroughs of Xbox One. By deleting your account, any keys for games already registered to an account will be permanently disabled as your Uplay account is linked to them.Therefore, those games will no longer be accessible to you. ![]()
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